Your contact within government to resolve
business difficulties
The Investment Ombudsman was created within KISC in 1999 and has since helped
hundreds of foreign-invested companies overcome a myriad of obstacles they have
encountered in the course of doing business. Problems that the Ombudsman
has helped resolve on behalf of clients vary from obtaining planning permission,
removing embargoes and helping investors qualify for benefits, to bringing
the full weight of the government to bear in assisting disputing parties
to arrive at a satisfactory conclusion.
Investment Aftercare Team
In all cases where the Ombudsman is asked to intervene, a specialist "Home Doctor" is designated to provide one-on-one service to the client until the difficulty in question is resolved. Home Doctors are experts in different fields of foreign investment who act as liaisons, submitting proposals to the government's highest foreign-investment related organ, the Foreign Investment Committee. They report to the Committee on grievances that require changes to foreign investment policy, requesting intervention on the part of relevant government bodies and ministries, and informing them of notable aspects of individual cases for their review. More can be learned about the Ombudsman and the Aftercare Team by browsing at <http://www.i-ombudsman.or.kr>.
