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National Assembly Legislation

  • Framework Act on Consumers
    • Competent Ministry : Fair Trade Commission
    • Advance Publication of Legislation : 2018-05-31
    • Opinion Submission Deadline : 2018-06-14
Reasons for Proposal

Consumers are often severely impacted by business closure of a funeral service provider, a fitness center, a golf club, etc. Worse yet, even when they try to claim a remedy for damages using the system for compensation and dispute settlement of the Korea Consumer Agency, it is practically hard to encourage enterprisers whose business has alreadly been shut down to get involved in such procedures for compensation and dispute settlement. Plus, the Korea Consumer Agency has no authority to force enterprisers to provide compensation, which undermines consumer protection. 
Accordingly, the Amendment prescribes that enterprisers specified by Presidential Decree given such factors as business category and capital scale shall be insured, join a mutual aid scheme, or otherwise be prepared to pay compensation, and that enterprisers who fail to prepare such compensation shall be punishable by an administrative fine of up to 30 million won, thereby aiming to facilitate a remedy for damages to consumers in a practical manner (Article 19-2 newly inserted, etc.).

Major Provisions

Obligate enterprisers to purchase insurance, join a mutual aid scheme, or otherwise be prepared to provide compensation to resolve or compensate for damages to consumers due to the closure of a business (Article 19-2, paragraph 1).


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