All private information handled by Invest KOREA is collected, retained and managed in accordance with the relevant Acts.
The Personal Information Protection Act suggests general norms for the processing of the personal information. Invest KOREA shall treat the collected and retained information in compliance with the Act in a legal and appropriate manner in order to conduct public affairs properly and to protect the rights and interests of the users.
Invest KOREA respects the rights and interests of the users including the request for inspecting, correcting, deleting and suspending the personal information processing regulated by the relevant Act. The users shall file for an administrative appeal in accordance with the Administrative Appeals Act for the infringements on their rights and interests.
Invest KOREA established the following regulations for the processing of the personal information and shall disclose them to protect the personal information and rights and interests in accordance with Article 30 of the Personal Information Protection Act and smoothly handle the grievances of the users related to their personal information.
① Invest KOREA collects a minimum amount of personal information to provide services to our clients and resolve their complaints.
② The purpose of the processing of the personal information files that are registered and disclosed by Invest KOREA in accordance with Article 32 of the Personal Information Protection Act shall be as follows:
|Number||Name of personal information file||Grounds for operation||Processing purpose|
|1||KOTRA Express subscriber||Consent from the information provider||Foreign investment magazine subscription|
|2||Online investment consultation inquirer||Consent from the information provider||To answer online inquiries|
① During the retention period of the personal information in accordance with the Act or when collecting the personal information from the information player, Invest KOREA shall process and retain the personal information within the processing and retention period that has been consented by the information player.
② The processing and retention period of the personal information shall be as follows:
|Number||Name of the personal information file||Grounds for operation||Retention period|
|1||KOTRA Express subscriber||Consent from the information player||Until the member unsubscribes from Invest KOREA|
|2||Online investment consultation inquirer||Consent from the information player||5 years|
In principle, Invest KOREA processes the personal information of an information player within the scope defined under the purpose for collecting and using the personal information of the information player and shall not process the information that exceeds the scope of the purpose or provide the information to the third party without the consent from the information player excluding the following exceptions:
① Invest KOREA entrusts the following affairs related to the processing of the personal information to smoothly process the personal information:
|Number||Entrusted affairs||Company Name||Tel.||Hours||Review on Company's Management|
|1||Operation and maintenance of the KOTRA information system||S.G.A Co., Ltd.||070-7308-1004||09:00~18:00||Appropriate|
|2||Operation of the customer information center||Transcosmos Korea Inc.||02-790-8106||09:00~18:00||Appropriate|
① An information player (a legal representative shall exercise the rights if the information player is less than 14 years old) shall exercise the following rights related to the protection of the personal information at any time:
② The information player shall exercise his rights in accordance with Section 1 by submitting the document as provided by Annex 8. Enforcement Ordinance of the Personal Information Protection Act via mail, e-mail or fax and Invest KOREA shall respond to the request without delay.
③ If the information player of the personal information requests for correction or deletion of his personal information, Invest KOREA shall not use or provide the personal information of the player until such correction or deletion is completed.
④ The information player shall present his legal representative or agent to exercise his rights as provided by Section 1. In such case, the information player is required to submit the power of attorney in accordance with Annex 11. Enforcement Ordinance of the Personal Information Protection Act.
⑤ The request for suspending the process and inspection of the personal information could be limited in accordance with Article 35.5 and Article 37.2 of the Personal Information Protection Act.
⑥ For modification and deletion of personal information, if other Acts stipulate the particular personal information be collected, the information player shall not request for deletion thereof.
⑦ When a user rightfully requests to access, correct, delete his/her personal information, or suspend its processing, Invest KOREA will first make sure the individual making the request is the user or his/her legal representative.
⑧ Procedures for inspecting, correcting, deleting and suspending the personal information are as follows:
Invest KOREA processes the following items for the personal information:
|Number||Name of the personal information file||Items for the personal information|
|1||KOTRA Express subscriber||Required||Name, e-mail, nationality, occupation|
|2||Online investment consultation inquirer||Required||Name, e-mail, phone number|
① Invest KOREA, in principle, shall delete the personal information without delay if its purpose to process the personal information is achieved. However, it shall not be applied for the personal information that needs to be preserved in accordance with other Acts. The procedures, terms and methods of destructing the personal information are as follows:
Invest KOREA shall implement the following technical, managerial and physical measures to secure the safety of the personal information in accordance with Article 29 of the Personal Information Protection Act.
Invest KOREA has designated the folowing persons to be in charge of protecting personal information and settleing related complaints (in accordance with Article 31 (1) of the Personal Information Protection Act):
Executive Vice President for Trade Support Infrastructure
Tel : 02-3460-7400
Investment Planning Department
Lee Yung Sun
Investment PR Team
Email : email@example.com
Tel : 02-3460-7842
Fax : 02-3460-7920
An information player shall consult the following organizations for remedies regarding the infringement on the personal information.
Personal Information Infringement Report Center (Run by the Korea Internet & Security Agency)
Personal Information Dispute Mediation Committee
Also, the information player reserves the right to demand administrative appeals in accordance with the Administrative Appeals Act for any infringement on rights and interests occurred due to the nonfeasance or measures taken by the head of a public institution for the request of the information player for inspection, modification, deletion or suspension of the personal information processing.
☞ Please refer to the telephone numbers via the website(www.simpan.go.kr)of the Central Administrative Appeals Commission
Invest KOREA (IK) may use HTTP cookies, a tool that automatically collects and stores data about its users. A cookie is a small piece of data sent from an organization's web server to a user's web browser, and can be stored on the user's computer hard drive. When a user logs into IK's website, IK's web server can read the cookies on the user's web browser, collect new information about the user, and provide services without requiring any additional data input (e.g., name) by the user. Cookies only identify individual computers, not the persons using the computer. Also, users can choose whether or not to install cookies. Therefore, by changing the setting, users can select whether to allow cookies to be stored on their web browsers at all times, to be asked for permission every time before IK's web server sends cookies, or refuse to receive cookies entirely. However, should you refuse to install cookies, you may experience difficulty in using the IK website, especially in accessing certain servies that require user login.
[How to install cookies]
1. Internet Exlporer: click the 'Tools' menu at the top of your browser window → click 'Internet options' → select the 'Privacy' tab → set cookie handling level by adjusting the slider
2. Chrome: click the 'Settings' menu in the top-right corner of your browser window → click 'Show advanced settings' → click 'Content settings' in the 'Privacy' section → set cookie handling level
① The policy shall take into effect on June 20, 2019.
② Please find below the previous personal information protection policies: